Here are a list of our on-going projects and some representative publications related to those projects. For a full list of publications, please refer to the publications page.
Content Moderation in Social Media
Supported by the National Science Foundation and Mozilla Foundation, our work focuses on the work of volunteer moderators in live streaming communities and understanding how safe spaces develop online.
- Cai, J., & Wohn, D. J. (in press). Understanding Moderators’ Conflict and Conflict Management Strategies with Streamers in Live Streaming Communities. Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
- Cai, J., Wohn, D. Y., & Almoqbel, M. (2021). Moderation visibility: Mapping the strategies of volunteer moderation in live streaming micro communities. In Proceedings of ACM International Conference on Interactive Media Experiences (IMX), 61-72. [pdf]
- Cook, C. L., Patel, A., Wohn, D. Y. (2021). Commercial versus volunteer: Comparing user perceptions of toxicity and transparency in content moderation across social media platforms. Frontiers in Human Dynamics, 3 [pdf]
- Wohn, D. Y. (2019). Volunteer Moderators in Twitch Micro Communities: How they Get Involved, the Roles they Play, and the Emotional Labor they Experience. In Proceedings of 2019 ACM Conference on Human Factors in Computing Systems (CHI’19) [pdf]
Digital Patronage
Digital patronage, a term coined by Dr. Wohn, refers to how fans/supporters support content creators both financially and emotionally through new social media platforms.
We are also conducting a study to better understand how BTS ARMY, one of the biggest international fandoms, uses social media to engage with other members of ARMY and BTS themselves.
- Naderi, A., & Wohn, D. Y. (May, 2023). Parasocial relationships with idols: Exploring predictors of ARMY’s support of BTS using Social Cognitive Theory. To be presented at the International Communication Association annual conference
- Bonifacio, R., Hair, L., & Wohn, D. Y. (2021). Beyond Fans: The Relational Labor and Communication Practices of Creators on Patreon. New Media and Society [pdf]
- Bonifacio, R., & Wohn, D. Y. (2020). Digital Patronage Platforms. In Companion Publication of the 2020 Conference on Computer Supported Cooperative Work and Social Computing, 221-226 [pdf]
- Wohn, D. Y., Freeman, G., & McLaughlin, C. (2018). Explaining Viewers’ Emotional, Instrumental, and Financial Support Provision for Live Streamers. In Proceedings of CHI, no. 474, New York, NY: ACM [PDF]
Virtual worlds / Metaverse, games, live streaming, and eSports
Social virtual reality, live streaming and esports are relatively new cultural trends that are recreational activities that require high technology specifications. Current projects are aimed at understanding more about people’s behaviors in these environments with the aim of developing better systems
- Maloney, D., Freeman, G., & Wohn, D. Y. (2020). “Talking without A Voice”: Understanding Non-verbal Communication in Social Virtual Reality. In Proc. ACM Hum.-Comput. Interact., Vol. 4, No. CSCW2, Article 175. [pdf]
- Uttarapong, J., Cai, J., & Wohn, D. Y. (2021). Harassment Experiences of Women and LGBTQ Live Streamers and How They Handled Negativity. In Proceedings of ACM International Conference on Interactive Media Experiences (IMX), 7-19 [pdf]
- Mittal, A., & Wohn, D. Y. (2019). Charity Streaming: Why Charity Organizations Use Live Streams for Fundraising. Proceedings of ACM CHIPLAY Extended abstracts, 551-556. [pdf]
- Wohn, D. Y., & Freeman, G. (2019). Live Streaming, Playing, and Money Spending Behaviors in eSports. Games and Culture
Self Presentation on Social Media
This research examines how people engage in self presentation on different social media and how they manage their online identities
- Wohn, D. Y., Yuan, C. W., Siri, J. S. (2021). The Many Facets of Me: Multiple Account Management on Reddit. In Proceedings of HICSS [pdf]
- Li, L., Freeman, G., & Wohn, D. Y. (2020). Power in Skin: The Interplay of Self-Presentation, Tactical Play, and Spending in Fortnite. In Proceedings of CHI PLAY
- Rios, J. S., Ketterer, D. J., & Wohn, D. Y. (2018). How Users Choose a Face Lens on Snapchat. In Proceedings of CSCW Companion, 321-324
News Consumption in the Age of Social Media
Crystallization is a network model of information flow and reality formation. This model incorporates network theory into the traditional agenda-setting theory and proposes that members of one’s social networks become “neo agenda setters.” We are also doing empirical work on how people consume news through mobile social media and how it influences their political engagement.
- Almoqbel, M., Wohn, D.Y., Hayes, R.A., Cha, M. (2019). Understanding Facebook news posts comment reading and reacting behavior through political extremism and cultural orientation. Computers in Human Behavior, 100, 118-126. [pre-print]
- Min, S. J., & Wohn, D. Y. (2018). All the News that You Don’t Like: Cross-cutting Exposure and Political Participation in the Age of Social Media. Computers in Human Behavior, 83, 24-31 [PDF]
- Wohn, D. Y., & Bowe, B. J. (2016). Micro Agenda Setters: The Effect of Social Media on Young Adults’ Exposure to and Attitude Toward News. Social Media and Society, 2(1)
- Wohn, D. Y., & Bowe, B. J. (2014). How social media facilitates social construction of reality. In Proceedings of companion publication of CSCW 2014, 261-264. New York, NY: ACM
SOCIAL X LAB 