Here are a list of our on-going projects and some representative, recent publications related to those projects. For a full list of publications, please refer to the publications page.

Content Moderation in Social Media

Supported by the National Science Foundation and Mozilla Foundation, our work focuses on the work of volunteer moderators in live streaming communities and understanding how safe spaces develop online.

  • Cai, J., & Wohn, D. Y. (2019). Categorizing live streaming moderation tools: An analysis of Twitch. International Journal of Interactive Communication Systems and Technologies, 9, 36-50 [pdf]
  • Cai, J., & Wohn, D. Y. (2019). What are Effective Strategies of Handling Harassment on Twitch? Proceedings of CSCW Companion [pdf]
  • Wohn, D. Y. (2019). Volunteer Moderators in Twitch Micro Communities: How they Get Involved, the Roles they Play, and the Emotional Labor they Experience. In Proceedings of 2019 ACM Conference on Human Factors in Computing Systems (CHI’19) [pdf]

Games, live streaming, and eSports

Live streaming and esports are relatively new cultural trends that are recreational activities that require high technology specifications. Current projects are aimed at understanding more about people’s behaviors in these environments with the aim of developing better systems, such as 1) Understanding virtual currency/ economies, digital patronage 2) Relationships between streamers and viewers, and 3) virtual collaboration/teamwork.

Technology and Health / Psychological well-being

There are numerous technologies that can support healthy living, ranging from emotional support via social media to chronic disease management. Our lab is currently working on a number of different health technology projects including 1) Utilizing social media to improve mental health through social support, 2) Mental health disclosures on live streaming media, and 3) Using games for stroke rehabilitation.

News Consumption in the Age of Social Media

Crystallization is a network model of information flow and reality formation. This model incorporates network theory into the traditional agenda-setting theory and proposes that members of one’s social networks become “neo agenda setters.” We are also doing empirical work on how people consume news through mobile social media and how it influences their political engagement.

Robots and Bots

We are examining the role that physical robots, conversational agents (e.g., Alexa, Siri), and virtual bots play in communication via technology.

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